We like our guests and our employees - that is why the safety, health and protection of our guests and employees are particularly important to us. Look forward to a carefree winter holiday and summer vacation - including comprehensive measures for the best possible safety and health

• in a quiet, easily surveyed and therefore safe holiday region,
• with the widest slopes in Carinthia right in front of the hotel door,
• with the most modern lifts and therefore hardly any waiting times,
• with its own test station for guests and employees directly on the mountain and
• the new hotel Das KATSCHBERG****.

General rules of conduct:

• Maintain a minimum distance of 1 meter from people outside the household.
• Wear mouth and nose protection in public areas, e.g. in restaurants, lobbies, ski cellars, lifts ...
• Refrain from shaking hands and hugs.
• Wash and disinfect hands with soap several times a day. Dispensers with disinfectant are posted at short intervals in all areas of the hotel.
• Sneeze or cough into the crook of your arm or into a handkerchief.

Safe arrival and departure:

• Do not travel if you feel sick.
• Contactless check-in when reporting your guest data (name, address, date of birth) in advance.
• Contactless temperature measurement with infrared thermometer on arrival.
• Refreshing disinfectant wipes upon arrival.
• Bank transfer in advance or cashless payment is recommended.

Guidelines in the restaurant:

• Two meal times each for breakfast and dinner ensure relaxed seating.
• Mouth and nose protection must be worn when entering the restaurant and visiting the buffet. As soon as the seat in the restaurant has been taken, the mouth and nose protection can be removed. There is enough space between the tables.
• Food may only be consumed while sitting. Since sitting at the bar is currently not allowed, we will offer room service for winter.
• Please disinfect your hands before self-service at the buffet.
• The show cooking area is separated by a pane of glass and is therefore open as usual in winter.
• Our employees in the restaurant all work with mouth and nose protection.

Guidelines in Wellness and SPA area:

• The wellness area with indoor pool, different saunas and relaxation rooms is open.
• Maintain a minimum distance of 1 meter from people outside the household.
• Loungers are positioned with a safety distance of 1 meter.
• Please adhere to the person limit for sauna and pool use as posted on site.
• Use of the sauna is only permitted by people living in the same household.
• Sauna infusions by our sauna master do not take place.
• Massage and beauty treatments take place in compliance with special safety and hygiene measures.

Hygiene- and safety by Hinteregger

• Own Covid-19 manager in the Hinteregger Hotels.
• In the event of suspicion, you can purchase a certified antigen test at the hotel. The test results are available within 15 minutes.
• Weekly PCR testing of staff.
• Safety box including disinfectant spray, disinfectat wipes and facemask can be purchased at the reception at cost price.
• All employees wear a facemask if they are not separated by a pane of glass (reception, front cooking).